To ensure your issue is handled by the right person as quickly as possible, please use the guide below to determine where to post.
🪲 It’s a Bug If...
Something that used to work is now broken.
You are seeing an error message or a "404" page.
The software is behaving in a way that contradicts our official documentation.
Action: Do not post here. Please contact our Technical Support Team directly for immediate assistance.
💡 It’s a Feature Request If...
You have an idea for a brand-new tool or integration.
You want to change how an existing feature works to make it more efficient.
You think a "nice to have" addition would make your life easier.
Action: Post it here! Search for existing ideas or create a new one.
Issue Type | Destination | Priority |
System Crash | Support Ticket | High (Immediate) |
"I wish I could export to PDF" | Feedback Portal | Medium (Roadmap) |
Broken Link | Support Ticket | High (Fix) |