Transparency on how we decide what gets built next.
We receive hundreds of requests. To remain objective, we use the RICE Framework to score every vetted feature request.
The Scoring Formula

Reach: How many users will this affect in a given quarter?
Impact: How much will this contribute to our key goals? (Massive = 3x, High = 2x, Medium = 1x).
Confidence: How sure are we about our estimates? (100% = High, 50% = Low/Risky).
Effort: How many "person-months" will it take to design and build?
Strategic Pillars (Q1 2026)
Even a high-scoring request may be deferred if it doesn't align with our current focus. Our current priorities are:
Security & Compliance: Hardening our data infrastructure.
User Retention: Improving the onboarding experience.
API Performance: Reducing latency for enterprise clients.