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This knowledge base will guide you through all the necessary steps to help shape the future of our product.

Our Product Principles: How We Choose What’s Next

Building a world-class product requires making tough choices. When we evaluate the thousands of requests we receive, we filter them through our Core Principles:

  • Simplicity over Complexity: We strive to keep the interface clean. If a feature makes the product 50% more difficult to use but only helps 5% of users, we likely won't build it.

  • Security & Stability: A "flashy" new feature will never take priority over the security of your data or the uptime of our platform.

  • Scalability: We prioritize features that work for all our users, from small teams to global enterprises.

The Balancing Act

Our roadmap is typically split into three buckets:

  1. Innovation: New features that keep us ahead of the market.

  2. User Requests: The top-voted and most impactful ideas from this portal.

  3. Maintenance: Squashing bugs and improving performance behind the scenes.