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Bug vs. Feature Request: Where Should I Post?

OutSmart

1 min read

To ensure your issue is handled by the right person as quickly as possible, please use the guide below to determine where to post.

🪲 It’s a Bug If...

  • Something that used to work is now broken.

  • You are seeing an error message or a "404" page.

  • The software is behaving in a way that contradicts our official documentation.

  • Action: Do not post here. Please contact our Technical Support Team directly for immediate assistance.

💡 It’s a Feature Request If...

  • You have an idea for a brand-new tool or integration.

  • You want to change how an existing feature works to make it more efficient.

  • You think a "nice to have" addition would make your life easier.

  • Action: Post it here! Search for existing ideas or create a new one.

Issue Type

Destination

Priority

System Crash

Support Ticket

High (Immediate)

"I wish I could export to PDF"

Feedback Portal

Medium (Roadmap)

Broken Link

Support Ticket

High (Fix)

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